Front Desk Coordinator, Administrative Services, 1-2 Years (In-office)

With offices in London, Toronto, Strathroy and Kitchener, Lerners LLP provides a full range of legal services throughout Ontario. Lerners maintains an attractive work environment with excellent support services and state-of-the-art technology. Lerners' employees enjoy a fast-paced work environment and a supportive, collegial culture. Our positions are best suited to individuals who take pride in their work and understand the importance of exceptional client service.

Lerners LLP is seeking a Front Desk Coordinator to support the Administrative Services team in the London, Ontario Office. The ideal candidate will have 1-2 years of experience working in a similar position. We welcome applications without prior experience, provided the candidate demonstrates the willingness to learn and contribute. The receptionist/Front Desk Coordinator will handle all client-facing duties, receiving and processing all incoming calls to the firm, banking for the 88 Dufferin building, as well as boardroom bookings and other administrative tasks.

Primary Responsibilities:

• Greet clientele and firm members at reception, ensuring welcoming hospitality and directing visitors to the appropriate location.
• Answer and forward calls for all office locations and transfers to appropriate staff or departments.
• Answer and forward potential clients for all office locations and transfers to the appropriate staff member.
• Provide basic and accurate information in-person and via phone/email.
• Maintain department and employee directories including adding and removing firm members on directory email and phone lists.
• Manage and respond to meeting booking requests, ensuring all appropriate procedures are followed when booking boardrooms and meeting rooms.
• Ensure reception, lobby, and boardroom areas remain tidy and presentable including all stationary, documentation, and materials.
• Manage and maintain banking at the 88 Dufferin building.
• Assist with setup of coffee and catering for meetings and clean up.
• Other tasks as assigned.

Qualifications:

• Minimum 1-2 years' administrative experience preferred.
• High School Diploma; additional certification in Office Management is an asset.
• Strong computer skills, primarily in Outlook, Word, Excel and PowerPoint.
• First Aid/CPR/AED Training certificate an asset.
• Hands-on experience with office equipment (e.g. switchboard, fax machines and printers).
• Excellent written and oral communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Strong customer service and troubleshooting skills.
• Excellent administrative and organizational skills.

How to Apply:

Interested candidates should submit an application including an updated resume and cover letter to our career portal. Only candidates who have been selected for an interview will receive a response.

Benefits of Working at Lerners:

Working at Lerners is both challenging and rewarding.

Our skilled Learning and Development team provides training and continued support to all firm members. Lerners is proud to offer a competitive salary and benefits package:

Salary:

Commensurate with skill level and years of experience.

Benefits:

• Health, Extended Health, Dental and Vision Care
• LTD insurance
• Life insurance
• Parking/Transit reimbursement
• RRSP matching program
• Paid Volunteer Time
• Referral Bonus
• Employee Assistance Program